Refund and Cancellation Policy
Last Updated: [26-05-2023]
Please read this Refund and Cancellation Policy ("Policy") carefully before engaging our tax consultancy services or using our website. This Policy outlines the terms and conditions regarding refunds and cancellations for services provided by TAXBEES® ("we," "us," or "our"). By engaging our services or using our website, you acknowledge and agree to be bound by this Policy.
1. Refund Policy
1.1 Scope
Our refund policy applies to the fees paid for our tax consultancy services. This policy does not apply to any third-party fees or charges incurred in the process of providing our services.
1.2 Satisfaction Guarantee
We strive to provide high-quality tax consultancy services that meet or exceed your expectations. If you are not satisfied with our services, please contact us within [number of days] days of the completion of our services to discuss your concerns. We will make reasonable efforts to address your concerns and, if appropriate, provide a solution.
1.3 Eligibility for Refunds
Refunds are assessed on a case-by-case basis. In general, refunds may be considered in the following circumstances:
- If we fail to deliver the agreed-upon services due to unforeseen circumstances or events beyond our control.
- If we have made an error or omission that significantly impacts the accuracy or effectiveness of the services provided.
1.4 Refund Request Process
To request a refund, you must contact us in writing, explaining the reasons for your refund request and providing any supporting documentation or evidence. We will review your request and respond within a reasonable timeframe. Please note that we may require additional information or clarification to process your refund request.
1.5 Refund Amount
Refunds, if approved, will be issued in the original form of payment or through an agreed-upon alternative method. The refund amount, if any, will be determined based on the circumstances surrounding the refund request and any applicable deductions or charges.
2. Cancellation Policy
2.1 Cancellation by You
If you decide to cancel our tax consultancy services, please notify us as soon as possible. Depending on the stage of the engagement and the work already performed, cancellation fees may apply. Any applicable cancellation fees will be communicated to you upon cancellation and deducted from any refund amount, if applicable.
2.2 Cancellation by Us
In the event that we are unable to provide the agreed-upon services due to unforeseen circumstances or events beyond our control, we reserve the right to cancel the engagement. In such cases, we will notify you promptly and refund any fees paid for services not rendered.
3. Changes to Services
We understand that circumstances may change, and you may require modifications to the initially agreed-upon services. If you wish to make changes to your requested services, please notify us as soon as possible. We will assess the feasibility of accommodating your request and, if approved, any adjustments to fees or terms will be communicated to you.
4. Contact Us
If you have any questions or concerns regarding our refund and cancellation policy, please contact us at arun845info@gmail.com. We will be happy to assist you and provide further clarification on our policies and procedures.
Please note that this refund and cancellation policy is subject to change without prior notice. The most current version of the policy will be posted on our website.